Ed77 Privacy Policy — Your data is safe with us

01 Introduction & applicability

Ed77 is a trusted online betting and gaming platform that places the highest importance on protecting members' personal data. This Privacy Policy applies to all users of the ed77 website and mobile application. It takes effect from the moment you register, log in, play a game, or use any of our services.

Ed77's Privacy Policy is built on complete transparency. We believe you have every right to know how your data is being used. ed77 never engages in hidden data collection or uses your data for undisclosed purposes.

If you disagree with any part of this Privacy Policy, please contact our support team before continuing to use ed77. Continued use of the platform will be considered acceptance of this policy.

02 What Data We Collect

Ed77 collects various types of information from you at different stages. Data collection is always aimed at improving our services and keeping your account secure.

• As part of the KYC (Know Your Customer) process, you may be asked to provide a copy of your National ID, passport, or driving license.
• Mobile banking account details are collected for payment verification — however, your password or PIN is never requested.
• Device fingerprint and IP data are collected automatically to prevent fraud.
• If you contact customer support, those conversations may also be recorded.

03 How your data is used

Ed77 uses collected data only for specific, legitimate purposes. We never use data unnecessarily or beyond what is required.

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• To deliver gaming services and provide a personalized experience.
• To send you information about bonuses, promotions, and offers (with your consent).
• To detect and prevent fraud, money laundering, and other illegal activities.
• To meet legal obligations and comply with regulatory directives.
• To improve platform functionality and enhance the user experience.
• To identify problematic behaviour under our Responsible Gaming program.

04 Data sharing & disclosure

Ed77 may share your personal data with third parties in limited, specific circumstances. In every such case, strict confidentiality agreements are in place.

• Payment processors: Your information is shared with Mobile Banking, Nagad, or other payment gateways as needed to process deposits and withdrawals.
• KYC Service Provider: Licensed third-party providers may be used for identity verification.
• Law Enforcement Agencies: Data may be disclosed when required by a court order or legal obligation.
• Security partners: Limited data may be shared with specialist security firms to prevent fraud and cyberattacks.
• Analytics services: Anonymized data may be used in analytics tools to help improve the platform.

Under no circumstances does ed77 disclose your full identity or financial information to advertisers or marketing companies.

05 Security measures

Ed77 employs industry-leading technical and organizational security measures to protect your data. Our security infrastructure is regularly reviewed and upgraded.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• All stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) is supported and encouraged.
• Regular server security audits and penetration testing are carried out.
• Automated alerts for suspicious logins or unusual account activity.
• Restricted staff access — only authorized team members can view specific data.

06 Cookie Policy

The ed77 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Preference cookies: To remember your language, theme, and other personal preferences.
• Analytics cookies: In anonymized form, to understand which pages are used most.
• Security cookies: To detect fraud and bot activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

07 Your Rights

Under ed77's Privacy Policy, you have several important rights regarding your own data. We respect these rights and are here to help you exercise them.

To exercise any of these rights, please contact the ed77 support team. We typically respond within 30 business days.

08 Data retention period

Ed77 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

• All account data is retained for as long as the account remains active.
• Financial transaction records are retained for up to 5 years after account closure, in compliance with AML regulations.
• KYC documents may be retained even after account closure, in accordance with regulatory requirements.
• Customer support conversations are retained for up to 2 years.
• Cookies and session data are automatically deleted after 30 days.

09 Protection of minors' data

Ed77 strictly prohibits users under the age of 18 from accessing the platform. We do not knowingly collect or process data from minors.

• Age is verified at registration and users under 18 are not permitted to create an account.
• Age verification is mandatory as part of the KYC process.
• Any data collected from a minor inadvertently will be deleted immediately.
• If a parent or guardian discovers that an account has been created in a child's name, please contact our support team.

10 Policy changes & updates

Ed77 may update this Privacy Policy from time to time. Members will be notified of any significant changes via email or through the platform.

• The "Last Updated" date is always displayed at the top of the page.
• For significant changes, a notification will be sent and your consent will be obtained before the new policy takes effect.
• Continued use of the platform after an update will be considered acceptance of the revised policy.
• Previous versions of the policy are available upon request from our support team.